Arby’s Automated Annoyance…UPDATED with a response from @Arbys!

With the rise of social media,  businesses and brands are recognizing that they must get involved or be left in the gutter to die.  Over the past few years I've seen brands use various tactics and strategies, some effective...others not so much.  One thing that hits a nerve with most people is … [Read more...]

How To See Who Your Facebook Fans Are

So imagine this, facebook changed...again! lol  I have absolutely no problem with change, provided that the new way is improved.  One of the recent changes that facebook has implemented on 'facebook pages' is the little link below the number of connections you have (Like This) [see image on right]  … [Read more...]

The @SSMIC #SSMARt11 Innovation Awards!

    Follow the 2011 SSMARt Innovation Awards LIVE! Participate via Twitter by including the hashtag #ssmart11   SSMARt Innovation Awards 2011 … [Read more...]

Quick Facebook for Business Tip : Profile Image Sizing

I don't have a strong background in graphic arts or design, but I do have a knack for managing social streams and coming up with unique ways to engage community. One struggle that I have had with facebook business pages, is getting the profile picture to look good in the thumbnail view. Until … [Read more...]

5 Effective ‘Using Facebook as Your Page’ Tips

Recently, facebook released an update, or as they called it an "upgrade", to facebook pages.  This update was on the heels of the recent update to personal pages with a new look and feel as well as differences in the way photos are displayed.  Facebook gives you the option to upgrade or stay with … [Read more...]

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